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Main | Business Culture | 6/26/2015

Public Behaviour

The utterance of "Shalom" or a cordial "Hello", followed by a handshake, is a standard greeting. 

Israel is comprised of multi level cultures and ethnic groups. Therefore, do not expect all businesspeople to behave under the same codes of business etiquette. It is crucial to understand this point and to be flexible, according to the various situations. In many sections of the Israeli economy, you will find the European or American behavior codes. On the other hand, you might face Middle Eastern customs in some places. Israel has a large Arabic population that behaves in a traditional Middle Eastern ways. 

The majority of Israeli businesspeople operating on an international level are secular, or nonreligious. 

The utterance of "Shalom" or a cordial "Hello", followed by a handshake, is a standard greeting. 
Many Israelis speak at a much closer distance than North Americans may be accustomed to; do not move away. There is also more physical contact, and conversations often involve touching. Nevertheless, women business travelers should avoid initiating physical contact of any kind, especially with Israeli men, who may misinterpret the intention behind it. 

For Israelis, constant gesturing is acceptable. But remember, pointing is considered rude. 

All religious women, Jewish or Muslim, including visitors, are expected to behave modestly in public, especially when traveling in traditional areas. 

In some areas such as in the city of Bnie Brak and in the neighborhood of "Mea Sharime" in Jerusalem, behaving with respect to the local population is expected. Wearing a revealing outfit or clothing that is otherwise immodest, may be offending to the local people. Be considerate. Respect the natives of the country. 

Israelis, like most Mediterranean people, are warm and friendly. They will gladly help you and will even go out of their way to give you a hand, especially if you are lost or in a needy situation. 

In conclusion, like in any public place, behave according to the local people and make an effort to understand their culture. Do not try to bring home to Israel; enjoy the local culture. "In Roma behave like the Romans”.

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Tami Lancut Leibovitz founder and president of the Israeli Institute for Etiquette and Manners, graduate and active member of AICI (Association of Image Consultants International) has been operating in the field of Image Communication for more than 23 years in Israel and abroad. Tel: 972-3-6913545, E-mail: office@tll.co.il

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